Refund & Return Policy | Airven Accessories

Refund & Return Policy

We want you to shop with confidence. Please read our refund and return policy carefully.

Overview

At Airven Accessories, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help. This policy explains how refunds and returns are handled on https://airvenaccessories.com.

Return Eligibility

  • Items must be returned within 7 days of delivery
  • Product must be unused, undamaged, and in original packaging
  • Proof of purchase (order number or receipt) is required

Non-Returnable Items

  • Used or damaged products (unless defective on arrival)
  • Items returned without original packaging
  • Products damaged due to misuse or mishandling

Refund Process

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

  • Approved refunds will be processed within 5–7 business days
  • Refunds will be issued to the original payment method
  • Shipping charges are non-refundable (unless the item is defective)

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact our support team with images of the product.

Return Shipping

Customers are responsible for return shipping costs unless the product was received damaged or incorrect.

Important: Please do not send your purchase back without contacting our support team first.

Order Cancellation

Orders can be cancelled within 12 hours of placement. Once the order has been shipped, cancellation will not be possible.

Contact Us

If you have any questions regarding refunds or returns, please contact us:

📧 Email: support@airvenaccessories.com
🌐 Website: https://airvenaccessories.com